Melinda is the Office Manager and Trainer at CSI. In this position, she works closely with the President and Vice President. She provides technical and logistical support on new administrative trainings and reports for companies and adjusters. Melinda assists with the coordination of various responsibilities including managing customer service, reports, accounting, and ensures a smooth claims handling process.

Melinda joined CSI in 2008. Prior to her position as the office manager, she served as the administrative assistant for nine years.