Niki joined CSI in 2019 as Administrative Assistant to the executive team at CSI performing general administrative duties including coordinating new claim entries, running company and adjuster reports, and billing.
In 2023, Niki was promoted to Adjuster Resource Coordinator working directly with our adjusters on claim assignments. In this role, Niki is responsible for guaranteeing a fast and efficient deployment of our adjusters; ensuring they are best utilized in the field.
Niki is essential to maintaining the back office while ensuring excellent customer service to the clients and their insureds as well.