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8:00am-4:30pm CST

P.O. Box 1839

Rockwall, Texas 75087

(800) 215-7057

info@catcsi.com
Catastrophe Specialist, Inc.
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FAQ

FAQ
March 11, 2019by wp_cat_admin
1. How long has CSI been in business?
We were founded in 1995.
2. What areas or territories does CSI work?
Our company is headquartered in Texas, but we are a national company and can work in any territory across the United States.
3. How many adjusters are currently on your roster?
Over the years, we have accrued over 200 qualified adjusters and are continuing to grow.
4. How can adjusters get added to the CSI roster?
Adjusters may be added to our website through various ways, including referrals from other adjusters or clients, or by sending your resume to the office. Send Resume
5. How soon can CSI deploy adjusters after a catastrophe?
Dependent on the situation and how much notice we are given for large catastrophes, our adjusters can be deployed the same day. If advance notice of a storm is given adjusters will be placed on standby before the cat even occurs.
6. What is the average turnaround time for the client to receive their reports/closings?
The type of storm, type of loss and type of policy factor into turnaround times. For larger commercial policies, it will take longer to receive a report while for a standard, residential policy, you should receive your report within 4 – 6 business days.
7. What is the cost for CSI services?
Costs depend on the individual needs of the client and what services are required. Please CONTACT US and we can create a fee schedule to meet your company’s requirements.
8. What insurance does CSI carry?
We carry Errors & Omissions General Liability, Workers’ Comp, Cyber/Media and First and Third Party Crime. If your company has specific insurance requirements or questions, please CONTACT US for more information.
9. What are your business hours?
General office hours are 8:00am – 4:30 pm CST, however hours can vary upon a cat event and client’s needs.
10. More questions?
Please CONTACT US.
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